What we hold, and why.

Who is responsible for your information

RippleXn is the data controller for the personal information described on this page and decides how and why it is used. You can reach us at the address in the Contact section below, which is the point of accountability for any question or request about your information.

RippleXn is a registered business. Our full registered business name, company registration number and registered office are available on request, and are set out in any written engagement.

What this page covers

This page explains what happens to information you give this website, and what this website stores on your device. It covers the site only. Evidence work carried out under a written engagement is governed by that agreement.

What we collect

We only hold what you type into a form. The contact form asks for your name, organisation, role, email address, sector, location and a description of the situation you want to discuss. The evidence readiness test records your answers so it can return a score.

We do not buy contact data, and we do not ask for anything we do not need to reply to you.

Why we hold it, and our lawful basis

We hold your information to answer your enquiry and to keep a record of what was asked and what we replied. Under the General Data Protection Regulation, our lawful basis for this is our legitimate interest in responding to a business enquiry you have chosen to send us, and in keeping an accurate record of that correspondence.

Where you are asking us to enter into or perform a contract, we process your information on the basis of taking steps at your request before entering into that contract. Where any processing depends on your consent, you may withdraw that consent at any time.

Nothing you send is sold, rented or passed to a third party for their own marketing.

Who your information reaches

Your information is handled by RippleXn and by a small number of service providers that process it only on our instructions and only to keep this site and our correspondence running. These are: the technology provider that hosts and serves this website, and stores contact-form and readiness-test submissions on our behalf; the email provider we use to receive and reply to enquiries; and an embedded assistant, provided by our technology provider, that appears on every page and processes what you choose to type into it in order to answer questions about our service.

These providers act as our processors under written terms and do not use your information for their own purposes. We do not otherwise disclose your information, except where we are required to by law.

How long we keep it

Enquiries are kept for two years from the last exchange, then deleted. If you ask us to delete yours sooner, we will, and we will confirm when it is done.

Cookies

This site sets no advertising cookies and no cross-site tracking cookies. It runs no third-party advertising network.

One small item is stored in your browser: a record that you have dismissed the cookie notice, so it does not reappear on every page. It holds no identifier and is readable only by this site. Clearing your browser storage removes it.

The site is served through infrastructure that may set a short-lived cookie needed for the page to load and stay secure, and the embedded assistant may store items in your browser so that it can function. These are essential and cannot be switched off without breaking the site.

Your rights

Under data protection law you have the right to ask what we hold about you and to receive a copy; to have inaccurate information corrected; to have your information erased; to restrict or object to how we use it; and, where it applies, to receive it in a portable form. Where our use rests on consent, you can withdraw that consent at any time.

Write to us and we will acknowledge your request within one working day and complete it within thirty days. Exercising these rights is free.

If you are not satisfied with how we have handled your information, you have the right to complain to the Irish Data Protection Commission at dataprotection.ie, or to the supervisory authority in the country where you live or work.